We do not support, promote, influence, or allow any act or conduct classified as medica
malpractice by the Ministry of Health and Prevention, Government of Dubai, UAE, and Dubai Health
Authority [DHA] .
We do not discourage or prevent any patient from approaching any other medical or paramedical
or alternative medicine professional, or a system of medicine or a clinical or a hospital that may be
needed, recommended or intended for or by the patient for his or her wellbeing .
The Homeopathic doctor in charge does not guarantee a complete cure or full or partial recovery
of any of the illnesses. An estimation of achievable improvement of the patient’s illness by the
Homeopathic doctor in charge of his homeopathic treatment is based on his clinical experience of
treating other patients with similar illnesses or his medical knowledge about illnesses that he tries to
treat. The treatment outcome may be variable patient-to-patient.
All the information and the photographs taken for monitoring treatment progress fall under the
sensitive and confidential information category and will not be used for any commercial or
promotional or advertising or awareness program or research activity unless written consent is given
by the patient or the legal caregiver in case the patient is a minor
Patients and their caregivers are responsible for obtaining all the required approvals from their
employer and insurance company for the eligibility of the claim reimbursement, before registering
or making any payment to start the Homeopathic treatment.
Insurance reimbursement claims will not be issued to patients, who register for the treatment by
paying the charges for the selected treatment plan and do not want to avail or continue their
treatment.
Any disputes, claims, conflicts about homeopathic treatment services, financial transactions,
ethical practices, and conduct between the patient and the Homeopathic doctor in charge will be
settled within the jurisdiction of Emirates of Dubai, UAE.
Any refund request or financial claims by the patient will be considered relevant only if the
patient has registered for the treatment by paying charges in full for the selected treatment plan and
has signed the registration as well as the consent form.
All refund requests or financial claims will be considered only after a detailed medical audit,
which includes an evaluation of the status of the patient’s illness, and its homeopathic treatment
outcome. The patient will have to remain physically present at the clinic for the Homeopathic doctor
in charge’s detailed consultation for such medical audit. All refund approvals and financial claims will
be subject to the standard deductions as mentioned hereinafter. [I] Patient registration charge - AED
350 + 5% VAT. [II] Case history session charge - AED 500 + 5 % VAT. [III] Each availed monthly follow
up consultation charge - AED 100 + 5% VAT [IV] Each availed "On Request" consultation charge - AED
150 + 5% VAT. [V] Treatment cancellation charge - AED 200 + 5% VAT
No refund will be approved in the event of relocation of the patient or patient’s change of mind
towards the continuation of treatment or patient’s inability to comply with treatment
recommendations or patients and their caregiver’s opinion over the suitability and authenticity of
homeopathic treatment and medicines or insurance reimbursement claim rejections or change in
policy benefit where Homeopathic coverage has been withdrawn or removed or not continued in
the patient’s existing insurance policy.